Vivelam Payment Options
Payment Methods
At Vivelam, your security and convenience are our top priority. We offer a variety of user-friendly payment methods that comply with local regulations.
Credit/Debit Card
Secure and Convenient Payments
We accept major credit and debit cards such as Visa, MasterCard, UnionPay, and American Express. To complete your transaction with a credit or debit card:
- Select “Credit/Debit Card” as your payment method during checkout.
- Enter your card details, including card number, expiration date, and CVV.
- Complete the required payment information.
- Confirm your payment, and you will be redirected to a confirmation page on our website.
- A confirmation email of your purchase will be sent to you.
PayPal
Fast and Secure Online Payments
PayPal is a widely used online payment service that allows you to make payments quickly and securely without revealing your financial information. Here’s how to use PayPal on our website:
- Select “PayPal” as your payment method during checkout.
- You will be redirected to the PayPal login page.
- Log in to your PayPal account or create a new one.
- Choose your funding source (e.g., bank account, credit card, or PayPal balance).
- Confirm the payment.
- After completing the payment, you will be redirected back to our website for order confirmation.
Apple Pay & Google Pay
Mobile Payment Options
For customers using Apple or Google devices, we offer Apple Pay and Google Pay for contactless payments. Both options are secure and provide a fast checkout experience:
- Select “Apple Pay” or “Google Pay” at checkout.
- Authenticate the payment with Face ID, Touch ID, or your device password.
- Confirm your shipping and billing information.
- After successful payment, you will be redirected back to our website with an order confirmation.
Security and Protection
The security of our customers is our top priority. All transactions on our website are encrypted using modern SSL technology to protect your privacy and security. We continuously monitor and update our website to ensure compliance with the latest security standards and regulatory requirements.
Customer Service
If you encounter any problems or have any questions regarding your payment, please do not hesitate to contact our customer service. We are always at your disposal. You can reach us at info@vivelam.shop or call us at +49 8003334499 for support.
Currency
All prices and fees listed on our website are in euros (EUR). All transactions, where applicable, will be conducted in euros. Please note that any applicable currency conversion fees or costs are the responsibility of the customer.
GDPR and Compliance with Legal Requirements
At Vivelam, we are committed to protecting your personal data and ensure that our practices comply with the General Data Protection Regulation (GDPR) and relevant consumer protection laws.
We only collect and process personal data when we have a legal basis for doing so, including your consent, the performance of a contract, legal obligations, or legitimate interests.
By using our services, you agree to our privacy practices and acknowledge that we comply with applicable consumer protection laws.
If you have any questions about your personal data or this Compliance Statement, please contact us at:
- Email: info@vivelam.shop
- Phone: +49 8003334499
- Address: Lesserstraße 43, 22049 Hamburg, Germany
Questions?
Visit our Frequently Asked Questions page or contact our customer service.
Contact Information:
- Business name: Vivelam
- Address: Lesserstraße 43, 22049 Hamburg, Germany
- Email: info@vivelam.shop
- Phone: +49 8003334499
- Customer service: Monday to Friday from 9:00 AM to 5:00 PM